System Support section

Details: Category: English

The computer technical support unit started to work to create a proper ground for using electronic facilities and providing better and faster services to respectful clients and users of the university and it is cooperating as a liaison with the “information, statistics and computer affairs center” in the vein of massive policies of the university.

systems

Activities

The technical unit is in charge for supporting and maintaining the related equipment like maintaining interior network of existing servers and computers (about 150 systems and 11 servers), physical protection services (CCTVs and electronic control of ranging) and also the responsibility of supporting and serving the librarian affairs of whole university. Almost all stories and sections of the library all covered by Wi-Fi that has provided faster and easier access to network’s facilities for members and the probability of protecting the library’s resources has been prepared by installing range control gates in library passing ways.

Time of the unit’s service providing

colleagues

Faegheh Farahmandyar

Supporting Expert for Hardware, Software and Network

Telephone: 38806565

Email:

farahmandyar@um.ac.ir

Nasrin Nouri

Supporting Expert for Hardware, Software and Network

Telephone: 38806555

Email:

Toktam Dehbashian

Supporting Expert for Hardware, Software and Network

Telephone: 38806554

Email:

J! Info Request Session Profile Queries45

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SELECT `c2`.`language`,CONCAT_WS(':', `c2`.`id`, `c2`.`alias`) AS `id`,CONCAT_WS(':', `ca`.`id`, `ca`.`alias`) AS `catid` FROM `hcnov_content` AS `c` INNER JOIN `hcnov_associations` AS `a` ON `a`.`id` = `c`.`id` AND `a`.`context` = :context INNER JOIN `hcnov_associations` AS `a2` ON `a`.`key` = `a2`.`key` INNER JOIN `hcnov_content` AS `c2` ON `a2`.`id` = `c2`.`id` INNER JOIN `hcnov_categories` AS `ca` ON `c2`.`catid` = `ca`.`id` AND `ca`.`extension` = :extension2 WHERE `c`.`id` = :id AND c2.access IN (1,5) AND c2.language != 'en-GB' AND (c2.publish_up IS NULL OR c2.publish_up <= '2025-06-05 20:40:11') AND (c2.publish_down IS NULL OR c2.publish_down >= '2025-06-05 20:40:11') AND c2.state = 1929μs17.85KBParams/libraries/src/Language/Associations.php:145Copy
SELECT `m`.`id`,`m`.`title`,`m`.`module`,`m`.`position`,`m`.`content`,`m`.`showtitle`,`m`.`params`,`mm`.`menuid` FROM `hcnov_modules` AS `m` LEFT JOIN `hcnov_modules_menu` AS `mm` ON `mm`.`moduleid` = `m`.`id` LEFT JOIN `hcnov_extensions` AS `e` ON `e`.`element` = `m`.`module` AND `e`.`client_id` = `m`.`client_id` WHERE ( ( (`m`.`published` = 1 AND `e`.`enabled` = 1 AND `m`.`client_id` = :clientId AND `m`.`access` IN (:preparedArray1,:preparedArray2)) AND (`m`.`publish_up` IS NULL OR `m`.`publish_up` <= :publishUp)) AND (`m`.`publish_down` IS NULL OR `m`.`publish_down` >= :publishDown)) AND (`mm`.`menuid` = :itemId OR `mm`.`menuid` <= 0) AND `m`.`language` IN (:preparedArray3,:preparedArray4) ORDER BY `m`.`position`,`m`.`ordering`1.67ms330.67KBParams/libraries/src/Cache/Controller/CallbackController.php:51Copy
SELECT `alias` FROM `hcnov_content` WHERE `id` = :id117μs16.92KBParams/components/com_content/src/Service/Router.php:168Copy
SELECT `c`.`id`,`c`.`asset_id`,`c`.`access`,`c`.`alias`,`c`.`checked_out`,`c`.`checked_out_time`,`c`.`created_time`,`c`.`created_user_id`,`c`.`description`,`c`.`extension`,`c`.`hits`,`c`.`language`,`c`.`level`,`c`.`lft`,`c`.`metadata`,`c`.`metadesc`,`c`.`metakey`,`c`.`modified_time`,`c`.`note`,`c`.`params`,`c`.`parent_id`,`c`.`path`,`c`.`published`,`c`.`rgt`,`c`.`title`,`c`.`modified_user_id`,`c`.`version`, CASE WHEN CHAR_LENGTH(`c`.`alias`) != 0 THEN CONCAT_WS(':', `c`.`id`, `c`.`alias`) ELSE `c`.`id` END as `slug` FROM `hcnov_categories` AS `s` INNER JOIN `hcnov_categories` AS `c` ON (`s`.`lft` < `c`.`lft` AND `c`.`lft` < `s`.`rgt` AND `c`.`language` IN (:preparedArray3,:preparedArray4)) OR (`c`.`lft` <= `s`.`lft` AND `s`.`rgt` <= `c`.`rgt`) WHERE (`c`.`extension` = :extension OR `c`.`extension` = 'system') AND `c`.`access` IN (:preparedArray1,:preparedArray2) AND `c`.`published` = 1 AND `s`.`id` = :id ORDER BY `c`.`lft`107μs19.13KBParams/libraries/src/Categories/Categories.php:375Copy
SELECT `alias` FROM `hcnov_content` WHERE `id` = :id62μs16.92KBParams/components/com_content/src/Service/Router.php:168Copy
SELECT SUM(CASE WHEN `a`.`next_execution` <= :now THEN 1 ELSE 0 END) AS due_count,SUM(CASE WHEN `a`.`locked` IS NULL THEN 0 ELSE 1 END) AS locked_count FROM `hcnov_scheduler_tasks` AS `a` WHERE `a`.`state` = 11.14ms17.1KBParams/administrator/components/com_scheduler/src/Model/TasksModel.php:466Copy
SELECT `alias` FROM `hcnov_content` WHERE `id` = :id117μs19.42KBParams/components/com_content/src/Service/Router.php:168Copy
SELECT `c`.`id`,`c`.`asset_id`,`c`.`access`,`c`.`alias`,`c`.`checked_out`,`c`.`checked_out_time`,`c`.`created_time`,`c`.`created_user_id`,`c`.`description`,`c`.`extension`,`c`.`hits`,`c`.`language`,`c`.`level`,`c`.`lft`,`c`.`metadata`,`c`.`metadesc`,`c`.`metakey`,`c`.`modified_time`,`c`.`note`,`c`.`params`,`c`.`parent_id`,`c`.`path`,`c`.`published`,`c`.`rgt`,`c`.`title`,`c`.`modified_user_id`,`c`.`version`, CASE WHEN CHAR_LENGTH(`c`.`alias`) != 0 THEN CONCAT_WS(':', `c`.`id`, `c`.`alias`) ELSE `c`.`id` END as `slug` FROM `hcnov_categories` AS `s` INNER JOIN `hcnov_categories` AS `c` ON (`s`.`lft` < `c`.`lft` AND `c`.`lft` < `s`.`rgt` AND `c`.`language` IN (:preparedArray3,:preparedArray4)) OR (`c`.`lft` <= `s`.`lft` AND `s`.`rgt` <= `c`.`rgt`) WHERE (`c`.`extension` = :extension OR `c`.`extension` = 'system') AND `c`.`access` IN (:preparedArray1,:preparedArray2) AND `c`.`published` = 1 AND `s`.`id` = :id ORDER BY `c`.`lft`106μs19.13KBParams/libraries/src/Categories/Categories.php:375Copy
SELECT `alias` FROM `hcnov_content` WHERE `id` = :id243μs16.92KBParams/components/com_content/src/Service/Router.php:168Copy
SELECT `c`.`id`,`c`.`asset_id`,`c`.`access`,`c`.`alias`,`c`.`checked_out`,`c`.`checked_out_time`,`c`.`created_time`,`c`.`created_user_id`,`c`.`description`,`c`.`extension`,`c`.`hits`,`c`.`language`,`c`.`level`,`c`.`lft`,`c`.`metadata`,`c`.`metadesc`,`c`.`metakey`,`c`.`modified_time`,`c`.`note`,`c`.`params`,`c`.`parent_id`,`c`.`path`,`c`.`published`,`c`.`rgt`,`c`.`title`,`c`.`modified_user_id`,`c`.`version`, CASE WHEN CHAR_LENGTH(`c`.`alias`) != 0 THEN CONCAT_WS(':', `c`.`id`, `c`.`alias`) ELSE `c`.`id` END as `slug` FROM `hcnov_categories` AS `s` INNER JOIN `hcnov_categories` AS `c` ON (`s`.`lft` < `c`.`lft` AND `c`.`lft` < `s`.`rgt` AND `c`.`language` IN (:preparedArray3,:preparedArray4)) OR (`c`.`lft` <= `s`.`lft` AND `s`.`rgt` <= `c`.`rgt`) WHERE (`c`.`extension` = :extension OR `c`.`extension` = 'system') AND `c`.`access` IN (:preparedArray1,:preparedArray2) AND `c`.`published` = 1 AND `s`.`id` = :id ORDER BY `c`.`lft`486μs19.13KBParams/libraries/src/Categories/Categories.php:375Copy
SELECT `alias` FROM `hcnov_content` WHERE `id` = :id71μs16.92KBParams/components/com_content/src/Service/Router.php:168Copy
SELECT `alias` FROM `hcnov_content` WHERE `id` = :id216μs16.92KBParams/components/com_content/src/Service/Router.php:168Copy
SELECT `c`.`id`,`c`.`asset_id`,`c`.`access`,`c`.`alias`,`c`.`checked_out`,`c`.`checked_out_time`,`c`.`created_time`,`c`.`created_user_id`,`c`.`description`,`c`.`extension`,`c`.`hits`,`c`.`language`,`c`.`level`,`c`.`lft`,`c`.`metadata`,`c`.`metadesc`,`c`.`metakey`,`c`.`modified_time`,`c`.`note`,`c`.`params`,`c`.`parent_id`,`c`.`path`,`c`.`published`,`c`.`rgt`,`c`.`title`,`c`.`modified_user_id`,`c`.`version`, CASE WHEN CHAR_LENGTH(`c`.`alias`) != 0 THEN CONCAT_WS(':', `c`.`id`, `c`.`alias`) ELSE `c`.`id` END as `slug` FROM `hcnov_categories` AS `s` INNER JOIN `hcnov_categories` AS `c` ON (`s`.`lft` < `c`.`lft` AND `c`.`lft` < `s`.`rgt` AND `c`.`language` IN (:preparedArray3,:preparedArray4)) OR (`c`.`lft` <= `s`.`lft` AND `s`.`rgt` <= `c`.`rgt`) WHERE (`c`.`extension` = :extension OR `c`.`extension` = 'system') AND `c`.`access` IN (:preparedArray1,:preparedArray2) AND `c`.`published` = 1 AND `s`.`id` = :id ORDER BY `c`.`lft`385μs19.13KBParams/libraries/src/Categories/Categories.php:375Copy
SELECT `alias` FROM `hcnov_content` WHERE `id` = :id81μs16.92KBParams/components/com_content/src/Service/Router.php:168Copy
SELECT `alias` FROM `hcnov_content` WHERE `id` = :id231μs16.92KBParams/components/com_content/src/Service/Router.php:168Copy
SELECT `c`.`id`,`c`.`asset_id`,`c`.`access`,`c`.`alias`,`c`.`checked_out`,`c`.`checked_out_time`,`c`.`created_time`,`c`.`created_user_id`,`c`.`description`,`c`.`extension`,`c`.`hits`,`c`.`language`,`c`.`level`,`c`.`lft`,`c`.`metadata`,`c`.`metadesc`,`c`.`metakey`,`c`.`modified_time`,`c`.`note`,`c`.`params`,`c`.`parent_id`,`c`.`path`,`c`.`published`,`c`.`rgt`,`c`.`title`,`c`.`modified_user_id`,`c`.`version`, CASE WHEN CHAR_LENGTH(`c`.`alias`) != 0 THEN CONCAT_WS(':', `c`.`id`, `c`.`alias`) ELSE `c`.`id` END as `slug` FROM `hcnov_categories` AS `s` INNER JOIN `hcnov_categories` AS `c` ON (`s`.`lft` < `c`.`lft` AND `c`.`lft` < `s`.`rgt` AND `c`.`language` IN (:preparedArray3,:preparedArray4)) OR (`c`.`lft` <= `s`.`lft` AND `s`.`rgt` <= `c`.`rgt`) WHERE (`c`.`extension` = :extension OR `c`.`extension` = 'system') AND `c`.`access` IN (:preparedArray1,:preparedArray2) AND `c`.`published` = 1 AND `s`.`id` = :id ORDER BY `c`.`lft`388μs19.13KBParams/libraries/src/Categories/Categories.php:375Copy
SELECT `alias` FROM `hcnov_content` WHERE `id` = :id70μs16.92KBParams/components/com_content/src/Service/Router.php:168Copy
SELECT `session_id` FROM `hcnov_session` WHERE `session_id` = ?259μs16.61KBParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:291Copy
UPDATE `hcnov_session` SET `data` = ? , `time` = ? WHERE `session_id` = ?1.17ms1.66KBParamsCopy